FAQS
Payment Information
What methods of payment can I use?
We accept the following:
- Credit Cards: Visa, MasterCard, American Express and PayPal.
How do you secure online payments?
We use the industry standard SSL encryption protocol that protects personal information when shopping online. If you suspect any fraudulent activity on your credit card, please notify your financial institution.
Order Inquiries
What type of shipping methods are available?
We offer the following shipping methods:
- Free Standard Shipping: Delivery time between 1 and 5 business days. Complimentary shipping to Canada and the United States.
- Express Shipping: Delivery time between 1 and 3 business days for orders shipping to Canada and the Unites States. A $50.00 fee will be applied to your order.
*Special order requests may take longer to process.
How do I track my order?
You can track your order by clicking the number in your shipping confirmation email or by logging in to your account. Once your order has been processed you will receive a confirmation that your order has been shipped.
Can I return or exchange my purchase if I don't like it?
Yes. For information, see our Return & Exchange policy.